Privacy Policy
Effective Date: 8/9/204
1. Introduction
Welcome to Ar ProClean Inc. ( arproclean inc. we, our, us ). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://arproclean.com and/or use our mobile application (collectively, the Service ). Please read this policy carefully to understand our practices regarding your information and how we will treat it.
2. Information We Collect
We may collect the following types of information:
- Personal Information: When you register on our website or app, book services, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and payment information.
- Service Data: Information about the services you have requested or booked, including cleaning schedules, service preferences, and any notes or instructions you provide.
- Technical Data: Information such as your IP address, browser type, operating system, and device information collected through cookies and other tracking technologies.
- Location Data: If you use our mobile app, we may collect information about your location if you have enabled location services on your device.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services.
- To process your payments and manage your bookings.
- To communicate with you, including sending you updates, promotional materials, and information about your account.
- To personalize your experience on our website and app.
- To improve our customer service and respond to your inquiries.
- To comply with legal obligations and protect our rights and interests.
4. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, customer service providers, and marketing agencies.
- For Legal Purposes: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our users.
- In Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use data about your browsing behavior on our website and app. This information helps us understand your preferences and improve our services. You can manage your cookie preferences through your browser settings.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You can opt out of receiving marketing communications from us.
To exercise these rights, please contact us using the contact information provided below.
8. Children s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by updating the date at the top of this policy and, in some cases, we may provide additional notice (such as adding a statement to our website or sending you a notification).
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ArProclean Inc.
info@arproclean.com